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The buyer complained of "fraying". The seller's picture shows this is inaccurate (seller uploaded here: https://ibb.co/7bDfdPq). Regardless, I offered her a full return and refund. She also complained about the other item purchased as being "broken" which outrageously untrue as it merely had some exposed glue on the inside of the bag as photographed in the listing. So I offered her a refund for both. She accepted the offer. She didn't reply for several days and so I reminded her to intiate the refund through PayPay. She then decide to keep them both. They said the price was fair for the condition. I express that people would be wary of this buyer as I'm unsure of what their intentions were and despite bending over backwards to make the buyer happy and resolve the issues they still left me a negative review claiming there are damages to the items.
- Beru-Bows (Seller)
Negative (06/24/24) BTSSB Forever Enchanted Midnight Spell Bolero 06/24/24
Seller claimed damaged goods of the bag being broken. Rather there is some exposed glue on the inside of the bag clearly photographed in the listing. Offered the buyer a full refund and return despite this. The seller wanted to proceed with a return and refund, they wanted me to pay her return postage as well. When I asked her to initiate the return through PayPal the seller decided to keep it suddenly. It was a mess around and not sure what the seller was trying to achieve. Be warned.
- Beru-Bows (Seller)
Negative (06/09/24) Honey Cake Shoulder Bag (2019 2nd Release) 06/09/24
Brilliant communication, the dress arrived quickly and was exactly as described. Thank you!
- AndieEve (Buyer)
Positive (05/04/24) Angelic Pretty Stripe Rosy JSK 05/04/24
Brilliant communication, the dress arrived quickly and was exactly as described. Thank you!
- AndieEve (Buyer)
Positive (05/04/24) BTSSB Little Kitty Bouquet Tiered JSK 05/04/24
As described
- Amelie (Buyer)
Positive (11/30/20) Angelic Imprint Shoes 11/30/20
Probably the fastest I've ever received a package from aus, thank you 😊
- Lolidolly (Buyer)
Positive (10/05/20) Bunny Blouse 10/05/20
I love it! thank you!!!
- kiwiharajuku (Buyer)
Positive (07/13/20) Sweet Dolly House OP 07/13/20
The item came in quickly and as described. Communication was fast and professional!
- SeafoamPeach (Buyer)
Positive (01/10/20) Fruit Tarts JSK Brown 01/10/20
As described and came quickly I love these!
- rebeccaonvenus (Buyer)
Positive (11/07/19) Pink Wrist cuffs 11/07/19
Anything went well! 😊
- yulae (Seller)
Positive (10/13/19) Angel Lace up JSK Mint 10/13/19
Item seems to be lost in post but seller was really kind and refunded me, and weve worked out what to do if it shows up. Really good communication!!
- Aloisplease (Buyer)
Positive (09/10/19) Squirrel party red 09/10/19
Good communication and response time. Postage was prompt and very happy with the dress :)
- Lyn-Fawn (Buyer)
Positive (08/06/19) Love nadia in Sax Plus size friendly 08/06/19
Replied and payed quickly, polite overall very easy and good transaction! :D
- Janefender (Seller)
Positive (07/08/19) Angelic pretty Stripe Rosy jsk *pink* 07/08/19
Good transaction :)
- jinpavlic (Buyer)
Positive (06/23/19) Cinderella bunny JSK purple 06/23/19
Really nice and helpful, would definitely buy from again^^
- Gamezilla (Buyer)
Positive (05/29/19) Soufflesong bonnet 05/29/19
Wonderful communication with the seller, provided me with tracking info very quickly. Dress arrived as described
- CuddlyKiko (Buyer)
Positive (04/16/19) Love Nadia in Sax 04/16/19
Extremely fast shipping, exactly as described, amazingly packaged. 10/10 would Buy from again
- clothaboo (Buyer)
Positive (09/20/18) Pink Bodyline blouse 09/20/18
Great buyer, easy transaction. Thank you! :)
- mudcakes (Seller)
Positive (09/15/18) Bodyline offwhite blouse 09/15/18